The DWP International Pension Centre handles UK State Pension and benefit queries for British expats living abroad, including pension claims, international payments, and Winter Fuel Payment queries.
Dial 0191 218 7777 (within United Kingdom)
011 44 191 218 7777
00 44 191 218 7777
011 44 191 218 7777
0011 44 191 218 7777
With PhoneTheWorld, simply enter +44 191 218 7777 and click call. No access codes needed — we handle everything.
Call early in the morning when lines open for shortest wait times
Have your account number or reference number ready before calling
Avoid calling on Mondays and the day after holidays — these are the busiest
Check gov.uk/international-pension-centre first — many questions can be resolved online without calling
Tuesday–Thursday, early morning United Kingdom time
DWP International Pension Centre website: gov.uk/international-pension-centre
DWP International Pension Centre mobile app or online portal for account management
Email or online contact form via gov.uk/international-pension-centre
Yes. From abroad, call +44 191 218 7777. International calling rates apply.
With PhoneTheWorld, calling United Kingdom costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.
Yes. PhoneTheWorld lets you call any United Kingdom number from your browser — no app or SIM card needed. Just enter +44 191 218 7777 and click call. No app required, pay-as-you-go, credits never expire.
Have your identification number (Social Security Number, National Insurance Number, etc.), date of birth, and any relevant reference or case numbers. The representative will verify your identity before discussing your case.
The best time to call is Tuesday through Thursday during early morning hours United Kingdom time. Avoid Mondays and the day after holidays, as these have the longest wait times. If calling from Asia or Americas, morning UK time may be afternoon or evening your local time.
Yes. gov.uk/international-pension-centre offers online services and information. Many government services are available online through their official website.
United Kingdom
The International Pension Centre handles UK State Pension and benefit payments for people living abroad. British expats need to contact this office for State Pension claims, international payment arrangements, Winter Fuel Payment queries, and benefit eligibility while overseas.
Canada
The CPP provides retirement, disability, survivor, and death benefits to contributors. Canadian expats often need to contact the CPP for pension applications, benefit queries, contribution records, and international payment arrangements while living abroad.
United Kingdom
The UK State Pension Overseas Team handles State Pension payments for British expats. British expats often need to contact this team for pension claims, payment queries, and uprating information while living abroad.
United States
The IRS is the US government agency responsible for tax collection and tax enforcement. US citizens and residents living abroad often need to contact the IRS for tax filing questions, stimulus payments, refund status, and identity verification.