Government — General Services

How to Call Service Canada from Abroad

Service Canada provides access to federal government services including Social Insurance Numbers, Employment Insurance, Old Age Security, Canada Pension Plan, and passport services. Canadian expats often need to contact Service Canada for benefit queries and SIN updates from abroad.

International Number
+1 613-941-2400
Hours
Monday–Friday, 8:00 AM – 8:00 PM Eastern Time
Country
Canada (+1)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM Eastern Time

Dialing Instructions

From Canada

Dial 1-800-622-6232 (toll-free within Canada)

From USA

1 613-941-2400

From UK

00 1 613-941-2400

From Australia

0011 1 613-941-2400

From UAE

00 1 613-941-2400

With PhoneTheWorld, simply enter +1 613-941-2400 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM Eastern Time when lines open

2

Have your Social Insurance Number (SIN) ready

3

Avoid calling on Mondays and after 4 PM

4

Use Service Canada online (My Service Canada Account) for most queries

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM Eastern Time

Alternative Contact Methods

Service Canada website: canada.ca — online services for EI, CPP, OAS, and SIN

My Service Canada Account (MSCA) for benefit tracking and applications

Canadian embassy or consulate for assistance abroad

Frequently Asked Questions

Can I call Service Canada from outside Canada?+

Yes. From abroad, call +1 613-941-2400. The 1-800 toll-free number only works within Canada and the US. International calling rates apply.

How much does it cost to call Service Canada from abroad?+

With PhoneTheWorld, calling Canada costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

Can I receive Canadian pension payments while living abroad?+

Yes. Old Age Security (OAS) and Canada Pension Plan (CPP) can be paid to overseas bank accounts in most countries. Contact Service Canada to arrange international payments and understand any tax implications.

Can I use PhoneTheWorld to call Service Canada?+

Yes. PhoneTheWorld lets you call any Canadian number from your browser. Just enter +1 613-941-2400 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling Service Canada?+

Have your Social Insurance Number (SIN), date of birth, and any relevant claim or reference numbers. Service Canada will verify your identity before discussing your account.

Are there alternatives to calling Service Canada?+

Yes. The Service Canada website offers online services for EI, CPP, OAS, and SIN through My Service Canada Account (MSCA). You can also visit a Canadian embassy or consulate.

Ready to Call Service Canada?

Use PhoneTheWorld to call +1 613-941-2400 from your browser. Pay-as-you-go, no app required, credits never expire.

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