Qantas is the flag carrier of Australia. Australian expats often need to contact Qantas for flight bookings, changes, Frequent Flyer account management, and international travel queries while living overseas.
Dial 13 13 13 (within Australia)
011 61 2 9691 3633
00 61 2 9691 3633
011 61 2 9691 3633
0011 61 2 9691 3633
With PhoneTheWorld, simply enter +61 2 9691 3633 and click call. No access codes needed — we handle everything.
Call early in the morning when lines open for shortest wait times
Have your account number or reference number ready before calling
Avoid calling on Mondays and the day after holidays — these are the busiest
Check qantas.com first — many questions can be resolved online without calling
Tuesday–Thursday, early morning Australia time
Qantas Airways website: qantas.com
Qantas Airways mobile app or online portal for account management
Email or online contact form via qantas.com
Yes. From abroad, call +61 2 9691 3633. The domestic number (13 13 13) only works within Australia. International calling rates apply.
With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.
Yes. PhoneTheWorld lets you call any Australia number from your browser — no app or SIM card needed. Just enter +61 2 9691 3633 and click call. No app required, pay-as-you-go, credits never expire.
Have your booking reference or confirmation code, flight number, travel dates, and passport details ready. If you are calling about a delayed or cancelled flight, have your flight number and date ready.
The best time to call is Tuesday through Thursday during early morning hours Australia time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.
Yes. qantas.com offers online services and information. You can manage bookings, check flight status, and make changes online or via their mobile app.
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