Optus is a major Australian telecommunications company. Australian expats often need to contact Optus for mobile plan management, billing, and international roaming queries while living overseas.
Dial 133 937 (within Australia)
011 61 2 8082 5600
00 61 2 8082 5600
011 61 2 8082 5600
0011 61 2 8082 5600
With PhoneTheWorld, simply enter +61 2 8082 5600 and click call. No access codes needed — we handle everything.
Call early in the morning when lines open for shortest wait times
Have your account number or reference number ready before calling
Avoid calling on Mondays and the day after holidays — these are the busiest
Check optus.com.au first — many questions can be resolved online without calling
Tuesday–Thursday, early morning Australia time
Optus Customer Service website: optus.com.au
Optus Customer Service mobile app or online portal for account management
Email or online contact form via optus.com.au
Yes. From abroad, call +61 2 8082 5600. The domestic number (133 937) only works within Australia. International calling rates apply.
With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.
Yes. PhoneTheWorld lets you call any Australia number from your browser — no app or SIM card needed. Just enter +61 2 8082 5600 and click call. No app required, pay-as-you-go, credits never expire.
Have your account number, reference number, or any relevant details ready before calling. The representative will need to verify your identity before discussing your account.
The best time to call is Tuesday through Thursday during early morning hours Australia time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.
Yes. optus.com.au offers online services and information. Check their website for online chat, email support, or a mobile app.
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