Shipping — Global

How to Call DHL from Abroad

DHL is a global shipping and logistics company based in Germany. Expats often need to contact DHL for international shipping, package tracking, customs queries, and delivery issues while living abroad.

International Number
+49 69 6753 3500
Hours
24/7
Country
Germany (+49)
Best Time to Call
Tuesday–Thursday, early morning Germany time

Dialing Instructions

From Germany

Dial 069 6753 3500 (within Germany)

From USA

011 49 69 6753 3500

From UK

00 49 69 6753 3500

From Canada

011 49 69 6753 3500

From Australia

0011 49 69 6753 3500

With PhoneTheWorld, simply enter +49 69 6753 3500 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call early in the morning when lines open for shortest wait times

2

Have your account number or reference number ready before calling

3

Avoid calling on Mondays and the day after holidays — these are the busiest

4

Check dhl.com first — many questions can be resolved online without calling

Best Times to Call

Tuesday–Thursday, early morning Germany time

Alternative Contact Methods

DHL Express Customer Service website: dhl.com

DHL Express Customer Service mobile app or online portal for account management

Email or online contact form via dhl.com

Frequently Asked Questions

Can I call DHL from outside Germany?+

Yes. From abroad, call +49 69 6753 3500. International calling rates apply.

How much does it cost to call DHL from abroad?+

With PhoneTheWorld, calling Germany costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.

Can I use PhoneTheWorld to call DHL?+

Yes. PhoneTheWorld lets you call any Germany number from your browser — no app or SIM card needed. Just enter +49 69 6753 3500 and click call. No app required, pay-as-you-go, credits never expire.

What information should I have ready before calling DHL?+

Have your account number, reference number, or any relevant details ready before calling. The representative will need to verify your identity before discussing your account.

What is the best time to call DHL from abroad?+

The best time to call is Tuesday through Thursday during early morning hours Germany time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.

Are there alternatives to calling DHL?+

Yes. dhl.com offers online services and information. Check their website for online chat, email support, or a mobile app.

Ready to Call DHL?

Use PhoneTheWorld to call +49 69 6753 3500 from your browser. Pay-as-you-go, no app required, credits never expire.

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