Government — Social Services

How to Call Centrelink from Abroad

Centrelink delivers Australian government payments and services including Age Pension, Family Tax Benefit, Medicare, and unemployment benefits. Australian expats often need to contact Centrelink for pension payments, family benefits, and residency status updates while living overseas.

International Number
+61 2 6216 1111
Hours
Monday–Friday, 8:00 AM – 5:00 PM AEST
Country
Australia (+61)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM AEST

Dialing Instructions

From Australia

Dial 132 300 (within Australia)

From USA

011 61 2 6216 1111

From UK

00 61 2 6216 1111

From Canada

011 61 2 6216 1111

From UAE

00 61 2 6216 1111

With PhoneTheWorld, simply enter +61 2 6216 1111 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM AEST when lines open

2

Have your Customer Reference Number (CRN) ready

3

Avoid calling on Mondays and after 3 PM

4

Use myGov online for most payment and service queries

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM AEST

Alternative Contact Methods

myGov website — online services for payments, Medicare, and tax

Services Australia website for forms and information

Australian embassy or consulate for assistance abroad

Frequently Asked Questions

Can I call Centrelink from outside Australia?+

Yes. From abroad, call +61 2 6216 1111. The 132 number only works within Australia. International calling rates apply.

How much does it cost to call Centrelink from abroad?+

With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

Can I receive Australian Age Pension while living abroad?+

Yes. If you qualify, you can receive the Age Pension while living overseas. You need to contact Centrelink to arrange international payments and report your circumstances. Some portability restrictions may apply depending on the country.

Can I use PhoneTheWorld to call Centrelink?+

Yes. PhoneTheWorld lets you call any Australian number from your browser. Just enter +61 2 6216 1111 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling Centrelink?+

Have your Customer Reference Number (CRN), date of birth, and any relevant claim or payment reference numbers. Centrelink will verify your identity before discussing your account.

Are there alternatives to calling Centrelink?+

Yes. myGov provides online access to Centrelink services, Medicare, and the ATO. You can also use the Express Plus mobile apps for payments and reporting.

Ready to Call Centrelink?

Use PhoneTheWorld to call +61 2 6216 1111 from your browser. Pay-as-you-go, no app required, credits never expire.

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