Government — Immigration

How to Call Home Affairs from Abroad

The Australian Department of Home Affairs handles immigration, border control, citizenship, and visa services. Expats and prospective immigrants often need to contact Home Affairs for visa applications, permanent residency, citizenship queries, and travel documents from abroad.

International Number
+61 2 6196 0196
Hours
Monday–Friday, 8:00 AM – 5:00 PM AEST
Country
Australia (+61)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM AEST

Dialing Instructions

From Australia

Dial 131 881 (within Australia)

From USA

011 61 2 6196 0196

From UK

00 61 2 6196 0196

From Canada

011 61 2 6196 0196

From UAE

00 61 2 6196 0196

With PhoneTheWorld, simply enter +61 2 6196 0196 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM AEST when lines open

2

Have your visa application ID and passport ready

3

Avoid calling on Mondays when wait times are longest

4

Use the VEVO online service to check visa status

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM AEST

Alternative Contact Methods

Home Affairs website: homeaffairs.gov.au — visa applications, citizenship, and VEVO

VEVO online service to check visa details and conditions

Australian embassy or consulate for urgent immigration matters

Frequently Asked Questions

Can I call Australian Home Affairs from outside Australia?+

Yes. From abroad, call +61 2 6196 0196. The 131 number only works within Australia. International calling rates apply.

How much does it cost to call Home Affairs from abroad?+

With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

How can I check my Australian visa status?+

You can check your visa status online using the VEVO (Visa Entitlement Verification Online) service at homeaffairs.gov.au. You will need your visa grant number or Transaction Reference Number and passport details.

Can I use PhoneTheWorld to call Home Affairs?+

Yes. PhoneTheWorld lets you call any Australian number from your browser. Just enter +61 2 6196 0196 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling Home Affairs?+

Have your visa application ID or Transaction Reference Number, passport number, and date of birth. Home Affairs will verify your identity before discussing your application.

Are there alternatives to calling Home Affairs?+

Yes. The Home Affairs website offers online visa applications, VEVO for status checks, and ImmiAccount for managing applications. You can also visit an Australian embassy or consulate.

Ready to Call Home Affairs?

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