Government — Postal

How to Call Australia Post from Abroad

Australia Post provides postal and parcel services across Australia. Australian expats often need to contact Australia Post for mail holding, mail redirection, package tracking, and international shipping queries while living abroad.

International Number
+61 2 9326 2400
Hours
Monday–Friday, 8:00 AM – 6:00 PM AEST
Country
Australia (+61)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM AEST

Dialing Instructions

From Australia

Dial 13 7678 (within Australia)

From USA

011 61 2 9326 2400

From UK

00 61 2 9326 2400

From Canada

011 61 2 9326 2400

From UAE

00 61 2 9326 2400

With PhoneTheWorld, simply enter +61 2 9326 2400 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM AEST when lines open

2

Have your tracking number ready

3

Use auspost.com.au for tracking, mail redirection, and postage

4

Avoid calling during holiday shipping season (November–December)

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM AEST

Alternative Contact Methods

Australia Post website: auspost.com.au — tracking, mail redirection, postage

Australia Post mobile app for tracking and shipping

Post office locator for in-person service

Frequently Asked Questions

Can I call Australia Post from outside Australia?+

Yes. From abroad, call +61 2 9326 2400. The 13 number only works within Australia. International calling rates apply.

How much does it cost to call Australia Post from abroad?+

With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

Can I redirect my Australian mail to an international address?+

Yes. Australia Post offers international mail redirection for up to 12 months. You can set this up online at auspost.com.au or by calling +61 2 9326 2400. Fees apply based on the redirection period.

Can I use PhoneTheWorld to call Australia Post?+

Yes. PhoneTheWorld lets you call any Australian number from your browser. Just enter +61 2 9326 2400 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling Australia Post?+

Have your tracking number (if applicable), sender/recipient details, and any relevant reference numbers. For mail redirection, have your old and new address details ready.

Are there alternatives to calling Australia Post?+

Yes. auspost.com.au offers online tracking, mail redirection setup, postage calculation, and shipping label printing. The Australia Post mobile app provides similar functionality.

Ready to Call Australia Post?

Use PhoneTheWorld to call +61 2 9326 2400 from your browser. Pay-as-you-go, no app required, credits never expire.

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